Being a massage therapist can be considered akin to being a blind
painter or deaf pianist. We can only imagine how the work of our hands is
being received. We can only improve the quality of our service and massage
by receiving feedback both in the form of positive reinforcement and
constructive criticism.
In the past we have sent out feedback
forms to clients, soliciting the information we require with typically
only about 15% of forms returned (which I more than understand as I hate
filling out forms). In order to increase the amount of feedback we
receive, in February we will donate $5 to charity for each form we receive
from a client who has not previously submitted feedback to us.